Privacy Policy

When you contact us through our website, we collect the information you voluntarily provide — including your name, email address, phone number, and the content of your message.

We may also collect technical information such as your IP address, browser type, and the page you submitted the form from. This is used solely to protect our systems from spam and abuse.

If you visit our website, anonymous usage data (such as pages viewed and time on site) may be collected through analytics tools. This data is aggregated and does not identify you personally.

We use the information you provide to respond to your enquiries, provide our web design and digital services, and send confirmation emails when you submit a contact form.

Contact form submissions are stored as private internal records so our team can follow up and ensure no enquiry is missed.

We do not use your information for unsolicited marketing, and we do not sell or share your personal information with third parties for their own marketing purposes.

Your personal information is stored securely using industry-standard measures. We take reasonable steps to protect it from loss, misuse, unauthorised access, alteration, or disclosure.

We retain contact enquiry records for as long as reasonably necessary to provide our services and comply with any applicable legal obligations.

We use third-party services to operate our website, including email delivery providers and website analytics tools. These services may process limited personal data (such as your email address or anonymous usage data) in accordance with their own privacy policies.

We do not grant these providers access to your information beyond what is strictly required to operate the service.

Our website may use cookies and similar technologies to improve your experience and analyse how the site is used. You can control cookie preferences through your browser settings.

For more detail on how we use cookies, please see our Cookies Policy.

Under the Australian Privacy Act 1988, you have the right to access the personal information we hold about you, request corrections if it is inaccurate or incomplete, and ask us to delete it where appropriate.

To exercise any of these rights, please contact us at the address below. We will respond within a reasonable timeframe.

If you have any questions or concerns about this Privacy Policy, or about how we handle your personal information, please contact us at support@effortlessweb.com.au.